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AI Writer Pros: Privacy Policy

Last Updated: June 1, 2024

1. Introduction

AI Writer Pros ("we," "our," or "us") values your privacy. This Privacy Policy explains how we handle your information when you use aiwriterpros.com and our services.

2. Information Collection

2.1 Personal Information

  • Account data: name, email, billing information
  • Service data: writing inputs, preferences, settings
  • Payment information: processed through secure providers
  • Communication records: support interactions, feedback

2.2 Automatic Collection

  • Device information: IP, browser type, operating system
  • Usage data: features used, content generated, interaction patterns
  • Performance metrics: load times, error rates, usage patterns
  • Location data: country, region (for service optimization)

2.3 Tracking Technologies

  • Essential cookies: authentication, security
  • Analytics cookies: performance monitoring, usage patterns
  • Advertising cookies: Google AdSense integration
  • Local storage: user preferences, cached content

3. Information Use

3.1 Core Services

  • Account management and authentication
  • Content generation and processing
  • Payment processing and subscription management
  • Technical support and customer service

3.2 Service Improvement

  • Platform optimization and debugging
  • Feature development and testing
  • Performance monitoring and enhancement
  • User experience improvements

3.3 Communication

  • Service updates and notifications
  • Security alerts and important notices
  • Marketing communications (with consent)
  • Support responses and feedback

4. Information Sharing

4.1 Third-Party Service Providers

  • Cloud hosting: AWS, Google Cloud
  • Payment processing: Stripe
  • Analytics: Google Analytics
  • Customer support systems

  • Court orders and subpoenas
  • Government requests
  • Legal rights protection
  • Fraud prevention

5. Data Protection

5.1 Security Measures

  • End-to-end encryption
  • Regular security audits
  • Access controls and authentication
  • Intrusion detection and prevention

5.2 Data Retention

  • Active accounts: duration of service
  • Cancelled accounts: 30-day retention
  • Backup data: 90-day retention
  • Analytics data: 12-month retention

6. Your Rights

6.1 Access and Control

  • Data access and export
  • Account information updates
  • Privacy settings management
  • Marketing preferences

  • Browser cookie controls
  • Advertising opt-out options
  • Google AdSense preferences
  • Do Not Track support

7. International Data

7.1 Data Transfers

  • EU-US data transfers
  • Standard contractual clauses
  • Privacy Shield compliance
  • International data protection

7.2 Regional Rights

  • GDPR compliance (EU)
  • CCPA compliance (California)
  • PIPEDA compliance (Canada)
  • LGPD compliance (Brazil)

8. Special Circumstances

8.1 Children's Privacy

  • No services for under 13
  • Parental consent requirements
  • Data deletion procedures
  • Age verification measures

8.2 Business Transfers

  • Merger and acquisition provisions
  • Asset sale data handling
  • Service continuity assurance
  • User notification requirements

9. Updates and Contact

9.1 Policy Changes

We'll notify you of material changes via email or service notification.

9.2 Contact Information

Email: support@aiwriterpros.com Response time: Within 24 hours

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